There's such a thing as too much anti-fraud protection.
I tried six times to order a replacement part from Braun's website. Each time I'd get a confirmation of the order, followed immediately by a notification that it had been canceled.
I finally get on customer support and they dig into it and come back and tell me that my IP address is too far from my address.
Ummm. Okay, so maybe it's Apple's private relay. But no. I turn that off and it still does the same thing. Also, curiously. Apple Pay fails as well as soon as I enter my address.
My shipping address is a couple miles away from my house in the same town. Most IP locators think my IPV4 address is an about 20 miles away in another town. My IPv6 is listed as being in Oregon, another state.
But seriously. Who expects IP location to be accurate enough to protect against fraud? That's nuts. Is this some European concept of how IP addresses work?


feld
in reply to Kee Hinckley • • •