You receive a call on your phone.
The caller says they're from your bank and they're calling about a suspected fraud.
"Oh yeah," you think. Obvious scam, right?
The caller says "I'll send you an in-app notification to prove I'm calling from your bank."
Your phone buzzes. You tap the notification This is what you see.
Still think it is a scam?
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This entry was edited (1 year ago)
Terence Eden
in reply to Terence Eden • • •The scammer is on the phone to you.
Their accomplice is on the phone to your bank, pretending to be you.
Your bank send you the notification.
You accept, and scammers proceed to drain your account.
Someone has just lost £18,000 because of this.
reddit.com/r/UKPersonalFinance…
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Terence Eden
in reply to Terence Eden • • •It *is* a genuine notification. But it isn't confirming the bank is calling you.
Should the bank word that differently?
In a rush, would you read it thoroughly?
Most likely, in a panic about the fraud, you'd confirm it was a genuine notification (it is!) and accept it.
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Simon Wood
in reply to Terence Eden • • •flabberghaster
in reply to Simon Wood • • •Simon Wood
in reply to flabberghaster • • •flabberghaster
in reply to Simon Wood • • •GunChleoc
in reply to flabberghaster • • •Ľuboš Moščovič
in reply to flabberghaster • • •@flabberghaster @simonwood
Indeed. They should, probably, do it like the good banks send mails: plaintext notification, no link at all, just an info - there is an important message in your Internet banking inbox, go there and fetch it.
So even the call may be initiated in a way - hello, this is your bank, we need to talk to you immediately because of "reason without details" (e.g. there was a suspicious transaction we want to xcheck with you), please contact our telebanking number to proceed.
Ľuboš Moščovič
in reply to Terence Eden • • •The tricky part of this story is that sometimes banks do really call you - it happens to me whenever I do really nonstandard transaction.
Truth to be told I've always seen this as mixed blessing and I have also been "that weird one" who asks the caller for their name and do the callback to the known (read official telebanking) number of the bank...
My colleague once seen that and was like WTF you're doing dude, they're doing you a favour... and my answer was "never trust a caller, just loose one more minute and do the callback to a known and trusted number".
💙🩷💜Ⓑⓡⓔⓣⓣ🐡🍉🐧
in reply to Terence Eden • • •