I had to check my carry-on bag as there was no room for it on the flight from YOW->YUL->BRU.
My carry-on didn't make the transition in Montreal & I got an email confirming that it should arrive tomorrow.
I'm now caught in a loop.
I can't seem to either "Report your delayed bag" or contact someone at #AirCanada to have it delivered..
I keep getting "Unable to locate delayed baggage file with provided information."
But were using the information they provided in the email about my luggage.
Mike Gifford, CPWA @FOSDEM
in reply to Mike Gifford, CPWA @FOSDEM • • •Just got it now. After hours on the phone with #AirCanada, frustration with subcontracting #BaggageHandling & #LostAndFound
Opened me up to #scammers too.
Compqnies like airlines should be allowed to use #DeceptivePatterns