Omfg #TMobile. I already tried to disable all marketing checkboxes everywhere twice, and yet here is another marketing mail? Why are you annoying your own customers. Your app is just useless marketing shit and when I disable all notifications I start to get emails?🤬
For the third time I am clicking the unsubscribe link, making the screenshot to remember when I did it the last time and suddenly I am getting a Déjà vu feeling. Yep, I already made the same screenshot on April 9th.
This pissed me so much I called to client support and explained my frustration about still getting the bloat even I clicked I don't want to. Operator was like "well ok, let's see. Yes, you have marketing enabled, I am disabling it now." Me: "Are you kidding? I just clicked to disable them 5 minutes ago." Op: "Calm down, I just disabled it" Me: "Are you sure? I already disabled it several times myself." Op: "🤷" Me: "So I also want to report a bug in your system, the unsubscribe does not work..."
Štěpán Škorpil
in reply to Štěpán Škorpil • • •Štěpán Škorpil
in reply to Štěpán Škorpil • • •Operator was like "well ok, let's see. Yes, you have marketing enabled, I am disabling it now."
Me: "Are you kidding? I just clicked to disable them 5 minutes ago."
Op: "Calm down, I just disabled it"
Me: "Are you sure? I already disabled it several times myself."
Op: "🤷"
Me: "So I also want to report a bug in your system, the unsubscribe does not work..."