Please help an independent software creator by answering & boosting this post. Thanks!
Imagine you find an internet service that is useful to you. It's provided by a company in another country, but you find them trustworthy. There's a free option, but you consider buying a subscription. The price is significantly lower than e.g. Netflix or Spotify. You find the service is worth the money and you can afford it.
The question is: do you find it unprofessional / unfriendly / bad if the taxes are included in the price, or if they are excluded?
Example for "included":
»1.23 § per month (includes 0.23 § taxes)«
Example for "excluded":
»1.00 § per month (not including taxes)«
or
»1.00 § per month (not including 0.23 § taxes)«
Note: the question is only about the pricing page. The payment page lists without-tax, tax and with-tax amounts explicitly.
The answer probably depends on how pricing works in your area, so please answer accordingly.
#FediHelp #IndieDev #IndieApps #SaaS
- Prices here INCLUDE taxes & that's important to me (69%, 9 votes)
- Prices here INCLUDE taxes but I'm fine either way (23%, 3 votes)
- Prices here EXCLUDE taxes & that's important to me (0%, 0 votes)
- Prices here EXCLUDE taxes but I'm fine either way (7%, 1 vote)
André Polykanine
in reply to Jens Bannmann • • •Jens Bannmann
in reply to André Polykanine • • •@menelion
Of course! That's important to me as well.
Paddle (the company that takes care of checkout & world-wide taxes for me) have that feature in their checkout process. It works exactly like you describe.
Thanks for your input!
André Polykanine
in reply to Jens Bannmann • • •Jens Bannmann
in reply to André Polykanine • • •@menelion
Well my integration is not live yet, so it's a bit early to judge them. But so far, I'm happy based on the following:
- Their pricing¹ is fair.
- Support staff responds reasonably quickly.
- Business and domain verification went smoothly.
- They cover over 220 countries & territories. They offer all the major payment methods & about a dozen local ones.
- APIs are flexible enough for me² & work well. Their documentation is one of the best I've seen in my decades-long career.
- They have been around for a loooong time & seem to know what they're doing.
I haven't heard such criticism. Regarding laws: at least for those of Germany, where I am based, there don't seem to be obvious problems because the lawyer who wrote my Terms of Service is happy with me using Paddle.
¹: I'm on a special "microtransactions" plan because my prices are all below 10$.
²: My product is a bit more complicated than the average due to the way extras can be added/removed to an active subscription.