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Apparently, the `@here` and `@channel` features of #Slack channels can be disruptive, to the point that I've personally been asked by someone to stop using them a couple of times per month in a large channel. While that usage was probably unnecessary in retrospect, I struggle with the assignment of blame and responsibility that's often attached to such conversations.
If I have the Slack application installed on one of my devices, and don't take steps to manage the boundary between work and personal time, it seems like entirely my problem if I end up being pinged when it's not appropriate for me. It doesn't seem reasonable for other people to need to determine what I consider appropriate working hours, particularly in a cross-time-zone team.
Meanwhile, if someone feels they repeatedly have to ping others outside of usual working hours, or is receiving so much junk that they can't cope with one additional notification, there may be a wider culture problem.
Telling people to stop using a certain feature of a chat app solves none of these things. It only serves to remove the nuance about when the feature is and is not helpful. Giving colleagues feedback is good. Making someone the outlet for your frustration about a deeper issue is less fine.
James Scholes
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