"Long before Prime Minister Mark Carney made sweeping election promises of harnessing artificial intelligence to boost productivity in the federal bureaucracy, AI programs were hard at work in the public service.

Whether it’s tax questions, addressing Phoenix pay issues, translation services, or drafting documents, it seems there’s an AI bot for that.

In fact, the annual report about the federal public service itself was developed with the help of generative artificial intelligence."

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"Last month, PSPC’s Translation Bureau launched an AI translation tool prototype called PSPC Translate, spokesperson Jullian Paquin confirmed to The Hill Times.

The prototype was designed after a “noticeable decline” in translation request volumes, which suggested employees were using external translation tools like Google Translate and DeepL, an AI translation tool, Paquin said.

“To address this, the Translation Bureau sought to provide a secure, high-quality alternative that reflects Canadian linguistic standards and ensures data confidentiality.”

The tool is not intended to replace human translators, but to support the day-to-day communication needs of employees, and to reduce reliance on “unvetted external platforms," Paquin said."

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