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“The driver reported me as having a pet and said he had the right to deny pets. I explained numerous times it was a service animal and he was breaking the law. He asked me to close his door and drove off.” – Guide Dog User from Colorado, October 2024

This is one of many rideshare denials. End the discrimination. Respect our guide dogs and white canes. It’s our #RightToRide.

#StopGuideDogDenials #Rideshare #Discrimination

in reply to NationalFederationOfTheBlind

@JonathanMosen I wonder if it’s a matter of education in addition to law enforcement? Do the drivers deny because they don’t understand what a service animal is. Did Uber actually try proactively educating its drivers? I think waving the legal stick may not suffice on its own.
in reply to victor tsaran

@vick21 This issue has a very long history. Absolutely, it is the responsibility of ride-share companies to educate their drivers. All kinds of attempts over many years have been made to try to improve outcomes. There's plenty of history there is you search the appropriate terms on the NFB website. But in the end, we all have a responsibility to know and obey the law.
in reply to victor tsaran

@vick21 @JonathanMosen Also it doesn't help there are so many misbehaving fake service dogs with Service Dog Patches that you can just buy online for few dollars. What's funny is that "The ADA does not require service animals to wear a vest, ID tag, or specific harness." Also they "are not required to use a professional service dog training program." It's a crime in only some states, but people can just say it's a service dog without proof. ada.gov/resources/service-anim…
in reply to Chi Kim

@kevinrj @vick21 @JonathanMosen @chikim I think there's a valid point about the proof, but, unfortunately, once you go down that road there's lots of inaccessibility for us as we now experience with airlines.
in reply to Darrell Hilliker 👨‍🦯♾️📡

@darrell73 @kevinrj @vick21 @JonathanMosen Yeah There's a reason why ADA doesn't allow asking for proof, and I don't want having to present ID or something every time I go somewhere. with my seeing eye dog. I'm just pointing out some people are abusing the loophole.
in reply to Chi Kim

@chikim @kevinrj @vick21 @JonathanMosen Yep because #ADA is supposed to also protect the disclosure rights and privacy of #disabled people, but airlines have already found a way to abuse this. This is exactly why we need to keep the issue about the impact of the discrimination and steer away from all the rest of the excuses and whining from some drivers and others.
in reply to Darrell Hilliker 👨‍🦯♾️📡

@darrell73 @chikim @kevinrj @JonathanMosen Completely agree with the above. Still, I think the more defined the rules are, the more difficult it is to abuse them. I would even venture to say that those who refuse the service dog have biases toward blind people. But yeah, the more education, the merrier!