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⚡ For three weeks #Microsoft was sending all tutanota.com emails to spam in #Outlook.

You helped #spread the word so suddenly #Microsoft was able to fix this within one day! 💪

Thank you! 🙏
tuta.com/blog/outlook-falsely-…

in reply to Tuta

I always find it kind of fascinating how big companies can be so useless for so long, and then suddenly so active when things escalate — like, they had all the information, they knew what was going to happen, and still they didn't do anything about it until it became an emergency. Why?

I mean I do that too, but that's just ADHD, I don't think companies can have that.

in reply to Tuta

Glad you managed to get this sorted. Unfortunately it's still affecting us and without such a large platform and audience I don't see any hope of us getting Microsoft to resolve it.
in reply to Tuta

@lisamelton I miss the leverage Twitter gave people with customer support issues. It’s good to see that hasn’t died.

But I feel about this the way I feel about stories of people donating money for someone’s medical issues. It’s great that worked, but the system is still broken.

in reply to Tuta

I have been messaging you on X and on Mastodon in regards to accidentally deleting my entire account one I was suppose to delete one legendary account, could you please reply to my posts on either here on Mastodon or on X please as I want to keep the @tuta.io email but God rid of the @tutanota.com email is this recoverable by any chance please?
I messaged you just over 24hrs ago.