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Hey @protonmail, we know you guys use affiliate marketing and that it can be hard to keep an eye on what each of the partners is doing, but are you aware of this article: cybernews.com/secure-email-pro… ?

1/5 🧵

@Proton Mail
in reply to Tuta

Tuta
Tuta
• •

While the article is masquerading as an objective comparison, their link to your website includes your partnership UTM, so it's undisclosed sponsored content, and they're making false claims about us - including giving the impression that our prices are higher, ...

2/5 🧵

in reply to Tuta

Tuta
Tuta
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... that the storage for free accounts is equal in our offer and yours, and worst of all, that we don’t publish the source code for the Windows and macOS versions of the app and we're only "for the most part" open-source.

3/5 🧵

in reply to Tuta

Tuta
Tuta
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Can you make this right, please?

Especially since on your /partners page, you have an FAQ section that says "As part of our effort to be transparent with our users, we require our partners to disclose their relationship to Proton to their readers."

4/5 🧵

in reply to Tuta

Tuta
Tuta
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You also say "We encourage all partners to be objective and accurate in their reviews." - Requiring your partners to agree to a code of conduct would be even better. 😉

We hope we can continue to fight for #privacy together and keep up healthy & fair competition!

5/5 🧵

#privacy
in reply to Tuta

Proton Mail
Proton Mail
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Hi! Our affiliate partners are fully responsible for the content they produce and the only input they get from us concerns our own services. Therefore, we encourage you to reach out to Cybernews and bring these inaccuracies to their attention.
in reply to Proton Mail

Tuta
Tuta
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Thanks for the response. But this article contradicts your requirement of partners "to disclose their relationship to Proton to their readers" and to be "objective" and "accurate", doesn't it?

Quotes taken from your partners web page.

in reply to Tuta

Hrastnik ♟️
Hrastnik ♟️
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That "verdict" table at the end of the article is very misleading in my opinion.
in reply to Tuta

Proton Mail
Proton Mail
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Our partnership program is open to anyone, and we have no editorial control over the content that they, as independent journalists, are producing. The article in question wasn't ordered by us and we had no input in writing it. Finally, CyberNews do not hide the fact that they use affiliate links: cybernews.com/terms-conditions…, and there is a note above every article pointing this out. The best way to fix the inaccuracies you spotted would be to contact them directly.
in reply to Tuta

toothake
toothake
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I agree. That is why i use Tutanota only. No affiates, no bull$hit, no sky high prices.
I've used Protonmail for couple of years, before the new pricing. And i can say that it doesnt deserve all the glory it receives.

For me, the best thing i use Tutanota for is ability to add or remove my paid features. And to customise my plan how i need it to be. With Protonmail you get everything you might need or nothing.

Tuta, youre the best!

Unknown parent

Tuta
Tuta
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@calculsoberic Of course! Best contact us at press@tutao.de Thanks
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