1. User complains to #hackerone that I named his *previous* name when he renamed himself to a silly name after I banned them in a #curl report filed back in October.

2. Hackerone asks me to respond on their support forum, on which I have no account. Grrr. I refuse to.

3. Replying to the hackerone email about this instead, I get a bounce saying they don't accept emails on support@hackerone ...

Kill me now.