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In today's episode of stupid shit that company websites regularly do, custom date pickers that don't allow you to type a date, with picker inaccessibility as an extra bonus. This particular picker on the Chubb insurance claim portal is extra special. It has a read-only <input> for the date field which aria-owns the date picker pop-up. And sure, you give me a 20 minute timeout, 19.9 minutes of which I will spend working around your inaccessible bullshit because of your utter fucking incompetence. What's fucking new.
in reply to Jamie Teh

Kara Goldfinch
Kara Goldfinch
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Date pickers drive me up the wall. They have no reason to exist.
in reply to Kara Goldfinch

Pratik Patel
Pratik Patel
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@KaraLG84 It's those damn visual people. Why do things easily when you can click a bunch of things?
@Kara Goldfinch
in reply to Pratik Patel

Jamie Teh
Jamie Teh
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@ppatel @KaraLG84 Heh, except from what I've heard, I think a bunch of sighted people would much rather be able to just type a date too.
@Pratik Patel @Kara Goldfinch
in reply to Jamie Teh

Pratik Patel
Pratik Patel
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@KaraLG84 Ah but there's a difference between what sighted designers and developers think what their users want and what the actual users want.
@Kara Goldfinch
in reply to Jamie Teh

modulux
modulux
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Had similar issue with a datepicker on a public admin site here. Sent them a complaint and they gave me this really complex cheasheet on how you could actually use the keyboard to select the date by arrowing around in some very specific way that wasn't documented anywhere. It was technically possible but incredibly annoying, and after a few rounds of emails they actually took it out. Those things are so annoying.
in reply to Jamie Teh

Jill Minor
Jill Minor
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as an electronic services librarian I sometimes tell guests on the computers that a website, which is the ONLY way to complete their task, is just broken, and no one is likely to do anything about it. Older guests in particular want to think that some human being at the company whose NAME IS ON THE SITE can fix it. Or that I can. Au contraire. #UX #uxdesign
#UX #uxdesign
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