Feedback submitted to Caltrain:
"Hi there, I just tried to get on train 424, which stopped at San Antonio around 6:35 pm. I was on the station rushing to the blue zone at the opposite end of the platform. It was very difficult to go over the bumpy stamped concrete. No conductor came out to meet me, and the train left without me. I'm quite surprised by this, as the conductors are usually very attentive. If I had been able to walk, I would have been able get on the train, but this time, I felt excluded based on my wheelchair. Is there anything you can do to make this better?"
This entry was edited (1 month ago)