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adingbatponder

I often think that a small initial fee to one of several charities to get a token to be allowed to ask a question to the devs of a #foss product would reduce the burden as it filters out many questions and trains people not to expect something for nothing. I suspect such a process would improve many aspects of the new foss age where the people who create things that make a difference end up snowed under.
#foss
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daniel:// stenberg://

Lots of people making excuses for the companies saying "it takes a long time" or "it is complicated" and "lawyers yada yada".

This is not my first rodeo. This is my full-time gig since many years back. I know for a fact that countless (I would even say most) companies can arrange payments pretty quick when it is in their interest.

Apart for the rare unicorn bureaucratic nightmares, the rest is just lame excuses. They're just leaches.

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Troed Sångberg

That requires a developer to have the guts to stand up and say "I can't solve this problem, but we need to have it fixed. It will cost money, let's get approval."

... and then the project lead
... and then the programme manager

Many large organizations, run on a culture of fear and authority, are not set up at all to handle such a case. That developer/... will rather fail up until the deadline.

I've worked for them all ...

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Tim Ward ⭐🇪🇺🔶 #FBPE

Some can, some can't. It varies.

I've worked in companies where arranging small payments to people not on the preferred supplier list was essentially impossible.

I've worked for other companies where I paid for such things on my company credit card. Yeah, there was some paperwork, but it was *after* I'd got the whatever-it-was and *after* the supplier had got paid.

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Third spruce tree on the left

haha. What was the .. aherm.. issue... you know just so I can keep an eye out for a IOT washing machine or a SmartTV that hits market in the next six months that tries to phone home or hit some remote APIs for SuperFeatureEntitlement but does so in a total kludge way that could have beena voided by simply using curl the right way?
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Stefan Baur 7 * 💉

At least they didn't insult you for daring to ask for money. /sarcasm

(I'm the Community Leader of #X2Go, an open source project, and the amount of verbal abuse, and geneally bad attitude when pointing out that we're free as in speech, not automatically free as in beer, has increased a lot over the last few years. I know and feel your pain.)

#x2go
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Jens Link

Even people paying for support of Open Source software can be strange:

A customer had a problem with a well known software and asked me to fix it:

"This is a known bug in this version. Just install a newer one."
"We can't do that, we have paid support for our Linux distribution. We can only use distribution packages!"
"Then ask the support?"
"We never used the support!"

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cafeinux

Once during a job interview, the manager to which I was talking said "We love open-source,..." (/me was interested) "...we use lots of open-source software and solutions" (/me was *really* interested) "...because it's free".

He carried on adding some complaints about some open-source project exploring the possibility of (gasp!) becoming paid.

Needless to say I brought my skills elsewhere.

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