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The Raspberry Pi thing is a perfect example of why I don't think corporations have a place on the fediverse. I'm still trying to formulate the exact wording for my argument, but essentially there's a form of inconsideration inherent in profit-motivated companies, as consideration doesn't drive up profits. This inconsideration influences their business at all levels: from high-level business decisions, the company culture, hiring decisions, and how they interact with customers/potential customers.

Context: archive.ph/8YQqH

Chris 🌱 reshared this.

in reply to Chris 🌱

yeah, this is why I'm generally not following brands on the #Fediverse as I want to interact with people.
in reply to Chris 🌱

I believe orgs have a place on the Fediverse, but the fact that their reach doesn’t depend of a hegemonic entity forces them to behave better… or see their reach (hence interest for being there in the first place) greatly reduced.
What we’re seeing is the Fediverse protecting itself and its members, one thing that couldn’t have happened on a centralised platform. Behave or begone. That’s a radical cultural shift and there’s beauty in it.
in reply to Chris 🌱

@owashii What's extra strange, to me, is that this attitude is not one they've exhibited directly on :birdsite: but absolutely have, lesser-known, in the replies to their blog posts, as I've mentioned elsewhere; It's been in emails and the like too, in this just hilariously rude and honestly hateful fashion.

Meanwhile, parts suppliers (Element13, Mouser, DigiKey) have tended to be quite welcoming to concerns people field, but also aren't trying to be a foundation AND company.

in reply to Chris 🌱

I actually feel like corporations will always have a presence on the fediverse and some have already been here for quite a while. They probably should have their own instance like Raspberry Pi did, but that's not what I think happened here.

What I see is someone who was incompetent managing their account and possibly their instance. Their inability to properly engage with people responding to them is a sign of immaturity. We could easily imagine a more constructive discourse having occurred instead. Brands regularly have accounts on Twitter where they don't lash out at their customers. The deliberate blandness of most corporate brands is precisely to avoiding alienating customers.

You might think corporations are incentivized by capitalism to be inconsiderate assholes on any platform, but I think if anything history has shown that corporations are quite good at adopting enough of the culturally acceptable markers to blend in if the payoff is high enough.

I think there will always be people that hate brands on principle and will ban them, but I think enough people unironically enjoy interacting with them or trolling them that many will show up and stick around in some form.

And Mastodon is not special. People used to say Mastodon isn't for celebrities, and yet here they are. The platform quite robustly gives no fucks about any of our cultural values.

Apologies for the long post, I just feel like the future is much more likely going to be about how to avoid brands and not how to keep them off the network.

in reply to Chris 🌱

corporations thrive on amorality. Which is why I will never fanboy them. It's hard enough working for one. Raspberry Pi may eventually be bought by a corporation one day. Which is a depressing thought.
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