Don't miss Marcy Jacobs, Maryland's Chief Digital Experience Officer, on The #CXTippingPoint podcast!

She shares insights on building user-centered digital government, from her work at USDS/VA to Maryland's new Digital Service team. It's all about designing services around people.

Listen now: dorrisconsulting.com/thecxtipp…

#GovTech #CX #CustomerExperience #DigitalGov

The CX Tipping Point Podcast | Dorris Consulting International

The CX Tipping Point Podcast, hosted by Martha Dorris, is the only podcast focused on improving the experience that citizens, businesses and governments have when interacting, engaging and transacting with the government.

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