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Someone at #WesternDigital failed to properly read what I said over on #Birdsite, I received this response to my post which really is utter tripe.

We will resume processing orders as soon as the outage is restored, we apologize for any inconvenience caused and appreciate your patience. We also thank you for sharing this feedback, we will share it with the relevant team.

My post is here for reference: https://twitter.com/FreakyFwoof/status/1655140407829725184?s=20


I just got this and was baffled because I work with images off by default. Checking the raw message data I can confirm that there's no image description nor a plain text version of the message in there — #accessibility aside, it's long been best practice for email senders to include #plaintext equivalents when sending HTML email). #WesternDigital #DataBreach


Today I am disappointed and disgusted to say that #WesternDigital have sent me an email that has very important content in it, but it's inaccessible.
They've suffered a data breach, but the information about said breach has been put into the email as an image.
A #ScreenReader user without some level of tech knowledge would be unable to read that, and may actually think it's spam. To us, it goes straight to the line that says 'Copyright 2023 Western Digital' and skips all the salient points.
Utterly disgusting behaviour from such a large company about such an important topic.
If you're of a mind to do so, please boost to raise awareness.
This email is seemingly *not* a drill.


Western Digital Launches 22 TB HDD for Consumers in Updated My Book Portfolio

https://www.anandtech.com/show/18743/western-digital-launches-22-tb-consumer-hdds-in-updated-my-book-portfolio

#WesternDigital