WhatsApp changes its terms to bar general-purpose chatbots from its platform. Meta said that the new chatbot use cases placed a lot of burden on its system with increased message volume and required a different kind of support, which the company wasn’t ready for. Really? I think that Meta just wants to force users to use Meta AI. techcrunch.com/2025/10/18/what…
WhatsApp changes its terms to bar general-purpose chatbots from its platform | TechCrunch
Meta's rationale behind this move is that WhatsApp Business API is designed for businesses serving customers rather than acting as a platform for chatbot distribution.Ivan Mehta (TechCrunch)