My coworkers were surprised when a client was irritated that we asked him to check if an interface is accessible, but I thought it was entirely justifiable since the burden of #accessibility testing shouldn't be placed on folks with a #disability.
It should not be. We usually do that, and most of us are happy to assist, especially if we have some expertise, but yes, the client was right… I mean, *had* right to be irritated.
Well, the problem was mostly with our phrasing of the request. We were not asking him to check if an interface was quantifiably accessible as much as whether the interface was comparably easier for them to use with a screenreader than other options.
André Polykanine
in reply to Mike McCaffrey • • •Mike McCaffrey
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