2024-09-18 12:37:37
2024-09-17 06:12:16
2024-09-17 06:12:14
5518194
Technical accessibility question with a log contents.
Sensitive content
Hi there. My job has updated #firefox to version 115, and it suddenly doesn't work with #NVDA. I've tried version 2022.3.3, which is the one I have installed, and 2024.3.1 portable.
When opening Firefox, this is what I get from NVDA-f1:
Developer info for navigator object:
name: None
role: Role.APPLICATION
processID: 7960
roleText: None
states:
isFocusable: True
hasFocus: False
Python object: <NVDAObjects.Dynamic_FocusableUnfocusableContainerIAccessibleWindowNVDAObject object at 0x09939E70>
Python class mro: (<class 'NVDAObjects.Dynamic_FocusableUnfocusableContainerIAccessibleWindowNVDAObject'>, <class 'NVDAObjects.behaviors.FocusableUnfocusableContainer'>, <class 'NVDAObjects.IAccessible.IAccessible'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'documentBase.TextContainerObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <class 'garbageHandler.TrackedObject'>, <class 'object'>)
description: None
location: None
value: None
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
appModule: <'firefox' (appName 'firefox', process ID 7960) at address 983d410>
appModule.productName: 'Firefox'
appModule.productVersion: '115.7.0'
appModule.helperLocalBindingHandle: c_long(117229560)
windowHandle: 853590
windowClassName: 'MozillaWindowClass'
windowControlID: 0
windowStyle: 399441920
extendedWindowStyle: 256
windowThreadID: 7088
windowText: 'Mozilla Firefox'
displayText: exception: cannot unpack non-iterable NoneType object
IAccessibleObject: <POINTER(IAccessible) ptr=0x70d9140 at 9c1bc60>
IAccessibleChildID: 0
IAccessible event parameters: windowHandle=853590, objectID=-4, childID=0
IAccessible accName: exception: (-2147467261, 'Puntero no válido', (None, None, None, 0, None))
IAccessible accRole: ROLE_SYSTEM_APPLICATION
IAccessible accState: exception: (-2147467261, 'Puntero no válido', (None, None, None, 0, None))
IAccessible accDescription: exception: (-2147467261, 'Puntero no válido', (None, None, None, 0, None))
IAccessible accValue: exception: (-2147467261, 'Puntero no válido', (None, None, None, 0, None))
Any clues? Firefox is my preferred browser.
NV Access
in reply to modulux • • •Sensitive content
If you press NVDA+q then down arrow to "Restart with add-ons disabled" and enter, does it help?
modulux
in reply to NV Access • • •I tried restarting, it does not help.
What I mean by it doesn't work is it just says application, it doesn't give any other feedback: doesn't read the page, doesn't read the menus, the only menu that works is the one with alt-space. f6 doesn't produce any messages, etc. It's as though it were an empty window.
I'll try without add-ons when I get back to work.
NV Access
in reply to modulux • • •Sensitive content
modulux
in reply to NV Access • • •NV Access
in reply to modulux • • •Sensitive content
modulux
in reply to NV Access • • •Unfortunately I've tried COM registration, restart, and using no add-ons. It does not solve the problem. The info of the completely unresponsive Firefox window with NVDA-f1 is: