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"Send me the screenshot of the page.
— Okay.
— Please click the place where the red arrow is.
— As I've already told you, I'm blind, so please describe in words.
— I marked you the place with an arrow, can't you see it? If you can't, I'll re-mark the place for you.
— I'm blind, as I've already told you. Sorry to be that person, but the word "blind" means, I cannot see. At all."
That's how my day goes. #Work #MyDay #accessibility
in reply to André Polykanine

Oof. Reminds me of that time I called Del tech support back in the day, and even though I told the guy I was blind, he was telling me to click on a green arrow. It was a highly graphical application too, so it wouldn't have been easy for me to guess what he was referring to. I think sometimes when you say you're blind, people think of it as a figure of speech. Eg. I'm blind, how could I not have seen that! Instead of, I'm blind, so I actually can't see anything at all.
in reply to Ray Dog

@musicalman Yes, maybe that. Or "blind" but like… well, low vision, almost blind, legally blind or something like that.
in reply to André Polykanine

@alyssa6595 Oh my! This is crazy! I have had to get pretty descriptive with some tech-support people so they really get it but I haven't had to do this in a while. It makes me very testy. About 20 years ago, I was talking to someone on tech-support And trust me, they said, "Oh, but you don't sound blind!" What the heck does that mean?
in reply to David Goldfield

@DavidGoldfield @alyssa6595 Too funny! I'm trying to think of something clever to say, but nothing comes to mind right now!