Completely bewildered by the #VoiceDream subscription announcement. The blog post links to #Stripe for making a subscription payment, but that's not how subscriptions to #iOS apps are usually managed. Meanwhile, I can't see anything in the app itself about an account, #AppStore purchases, or subscriptions. If I pay through Stripe today, am I supposed to assume that at some point, the iOS app will be updated to respect that new subscription?
James Scholes
in reply to James Scholes • • •From the blog post[1]:
"You can also subscribe by opening the app, going to the Settings menu in the top left corner, and tapping the blue banner on the bottom of the menu."
They do realise many users of this app are #blind, right? I need an accessible name of a control, not visual directions to a coloured banner. Either way, there is nothing in my app's Settings menu relating to this, and I find the incompetence more annoying than the price changes themselves.
[1] https://www.voicedream.com/subscription-pricing-update/
James Scholes
in reply to James Scholes • • •From the same post:
"If you have not already subscribed and you do not see the blue banner, you may subscribe online or email us at support@voicedream.com for assistance."
If I have to email you to learn how to give you money, right after you've announced a price change that most people will find objectionable, you are not succeeding at business.