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in reply to DennisL

Crucially, the developer is not the user *even when the product is a dev tool.*
in reply to DennisL

The way I like to frame it is that there is a distinction between
- technical problems
- product problems
- user problems

The first two are the most salient - and usually most rewarded - problems for the product team. But no matter how many of those problems you solve, your user doesn't care. #UXDesign