Is there any way those of us not at the conference can learn more about this story? I always want to dig into why the software ended up being inaccessible. Was it a web, desktop, or mobile app? If not web, single-platform or multi-platform? I want to dig into how we can make accessibility the default, without requiring everyone to explicitly care about it.

@matt yes. We can talk about it and I can tell you what I know. Let's touch base next week after the conference. Of course, I agree with you completely. All languages and development environments should be built for accessibility by default rather than making developers and designers, do hard work.