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Another great podcast episode from @RyanAndrosoff this time with Andres Raieste from Estonia.

This is the second podcast from this year's #FWD50 conference in Ottawa. I would definitely recommend that folks in government listen to Trust is Everything | Ep 27

I liked the line about the importance of demonstrating incremental improvements. Starting with the tax department is also interesting.

youtube.com/watch?v=FzbyuwzRcr…

#Estonia #DigitalTransformation #Government #Trust #LetsThinkDigital



At FWD50, inclusion and accessibility have always been top priorities. Our 2024 survey showed these remain crucial. How can we make digital government more inclusive? Join the conversation and tag #FWD50.

Check out the survey results: fwd50.com/content-survey-2024


"To increase state capacity and to build software together." Tamara Srzentić on forming the Rebel Alliance collaboration between countries #fwd50 @fwd50



ā€œTest the thing that matters.ā€ @tomski #FWD50 Could be a policy, a process, a small idea. Use this feedback loop for everything, but don’t wait for a big bang.


ā€œIt's radical. But it's also obvious. Be brave. Be radical.ā€ @tomski #fwd50



ā€œWhat if our number one priority was to deliver government services that made people feel agency, and empowered, and a sense of control?ā€ Martha Edwards #fwd50 @marthaedwards


I do think (and I've said it before) that it all needs a refresh - or at least a formal reflection. It has been a decade plus and there is too much dogma now. We (and I'm part of the problem) failed to be agile about it all - we missed out on the interate, iterate, iterate element! #fwd50


Amy Kirtay talking about the work in British Columbia on their Digital Code of Practice and especially the work they've been doing to create content to support the principles to show the *how* and how they tried to work in the open to create the code of practice - šŸ˜ #fwd50




ā€œThe people we hire, they didn't sign up for this. They just want to do good work. And if you're from an equity group, you're paying double or triple taxes at this point.ā€ DaphnĆ©e Nostrome on the emotional burden of transformation work #fwd50


Fantastic panel from DaphnĆ©e Nostrome, Xiaopu Fung, and Ebony Sager. ā€We are in trouble but we have the advantage of knowing we are in great trouble. – James Baldwinā€ #fwd50 @fwd50



"We need to pull back and look at the system in which delivery operates. How do we change that larger narrative?" @pahlkadot at #fwd50


"Why were we expecting people to stand in line in the first place? Why couldn't they apply online? What was the inertia that was preventing that?" Minister Terry Beech at #fwd50



It's been a full house this morning to kickoff Day 1 of #FWD50 2023.

We opened with our welcoming keynote from Co-Founder and Content Chair @acroll, The Hon. Anita Indira Anand (President, TBS), Kris Lovejoy (Global Practice Leader, Security & Resiliency Kyndryl), Robyn Scott (Co-Founder & CEO Apolitical), Jacqueline Lu (President & Co-Founder Helpful Places), @sboots, Jennifer Pahlka, and The Hon. Terry Beach (Minister of Citizens’ Services, Government of Canada).



Great Q in the #fwd50 chat about how we replace tech but culture is more resistant to change. Makes me think about pace layers -


.@acroll referencing salmon ladders in his morning #fwd50 talk. The concrete salmon ladders down the street from my house in BC were recently removed - they'd been thrown up decades ago, and were recently replaced with a more natural envt. Extra metaphor?!


Great points by Kris Lovejoy about the importance in data when it comes to AI. Love that she highlighted Augmented Intelligence, Another great speaker at #FWD50

What are we doing on addressing our legacy infrastructure?

fwd50.com/session/1166/tacklin…

/c @fwd50


Watching @acroll kick off @fwd50conf.

From QR codes for agenda & real-time translation to livestreams, it’s the best melding of online platform with offline conferencing I’ve seen.

Hybrid is REALLY hard, but these technologies help humans to bridge both space & time

#fwd50


New blog post! 🐘 ā€œTwitter is dead. Let’s start live-tweeting conferences on Mastodon instead.ā€

If you’re at @fwd50 this year either in person or virtually, I’d love to see you on Mastodon! sboots.ca/2023/10/27/twitter-i… #fwd50 #GCdigital #mastodon

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