I'm fed up of standard answers such as "received, we'll pass it on" when I report accessibility issues to @Tutanota - I switched to paid subscription after they quickly enough resolved a captcha issue, but now it is at least since summer that I do not even manage to read e-mails from my web browser.
And on TUTA web page they publicly declare they respect anti-discrimination values.

I am blind, I am an accessibility advocate, no one has the right to silence me any how.

I am not saying this is something intentional or malicious, I am looking at the result. The real life result of what maybe is an unwanted effect of even a single component update.
As inaccessibility is fought through money, if within 3 months I'm not getting an effective concrete response, I'd ask for all my 36€ back till the last cent.
No time to do this yet, I want to trust them once more.

Created an issue on their github repo.

github.com/tutao/tutanota/issu…

#accessibility #a11y #blind

This entry was edited (2 days ago)

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in reply to André Polykanine

@menelion But it's not escaping in silence that we solve the problem. If we just say "it's not for us" and continue using big tech without even looking around, we will continue to be monopoly's hostages. And with this anti-diversity open advocacy by multi-billionaires, there's a very high risk to be cut off forever. So, we have to use both technologies, taking advantage of current empowerment we have now, to make them more aware as possible. These are mostly small communities and if they don't know we exist as blind people, they will never get back to our needs.
in reply to Elena Brescacin

Hi Elena. We're sorry this has been your experience. At Tuta we do respect anti-discrimination values, and we try to welcome everyone to use our services. Our teams are trying to improve all aspects - including accessibility issues, so we can assure you this is something we are aware of. Sometimes things do take a bit longer as we're still a growing team. We hope you can understand.