@davetaylor2112 That's an odd one - since it's been a couple of days, have you resolved it since then? And NVDA itself is working fine, just won't update? Will it update if you download the file manually from the site: nvaccess.org/post/nvda-2024-4-…

Hi, I did get it sorted in the end. I'm still not quite sure what happened. I had a Windows update during the time I was having trouble, which was probably a large part of it, although I had not started that process when my NVDA problem arose. About 4 restarts, two attempts at the Windows update, and a lot of messing with audio settings, which got entirely messed up in the process too, I did get my NVDA fixed. However, while I was having the issues, my Narrator also stopped working, and now I can't use the natural voices with it any more, even though I can use those voices in the Nural Voices NVDA addon! So now, NVDA is the screenreader with all the voices lol

@davetaylor2112 It might be worth reaching out to the Microsoft Disability Answer Desk: microsoft.com/en-au/accessibil… I have previously seen Windows updates break various OneCore voices and the solution then was to remove the speech pack for that voice and re-add it back to Windows. It may be the same with these, I'm not sure.

@davetaylor2112 (explanation rather than solution): When you run the installer for (any build of) NVDA, it loads a temporary copy of THAT version, which is what reads the license agreement and installation options out to you. It is possible to choose "Continue running" which keeps using that copy (but you can't save settings there). If the install has failed unexpectedly, it may keep that version active