David this is an interesting read and it reminds me that I hadn't updated you on our ongoing conversation about my jaunt through whether to keep or cut the cord. I did cut the cord for 2 months and then I went all the way back to #Xfinity land because frankly cutting the cord wasn't any cheaper in my case and as I say often no one can beat #Xfinity's #Accessibility. And this story gives me one more reason to be glad I went back.

My issue is hopefully resolved as I did reach a human. Instead of becoming unlady like I decided to channel my energy into goodness and I will go to the top as my daddy taught me and the senior vice president of #Accessibility at #Xfinity will be receiving my feedback so they can fix the horrible issues with their chat from a #Blindness perspective as it is difficult to find the newest messages when using any #ScreenReader. Anyone care to join me in this pursuit, feel free.