I spoke to a doctor who switched to a new hospital which had a different patient tracking software.
The hidden scrollbars in the user interface made it so that the doctor nearly forgot to see a patient who's name was not initially viewable in the list.
Had the scrollbar been persistently visible, there would be a clear visual indicator that there were more patients to visit.
Design can be life or death, are you really going to let your hatred of affordances kill someone?
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SuspiciousDuck
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