fortune.com/2025/01/14/walgree…
Walgreens CEO says anti-shoplifting strategy backfired: ‘When you lock things up…you don’t sell as many of them’
Walgreens' CEO talked about the flip side of investing in increased security on a recent earnings call.Hallie Steiner (Fortune)

Hubert Figuière
in reply to Rick Scott 🏳️⚧️ • • •Stéphanie
in reply to Rick Scott 🏳️⚧️ • • •Hubert Figuière
in reply to Stéphanie • • •@stephanie I remember a story at Futureshop in Vancouver on Broadway. I wanted some GoPro accessory and they were locked. Ask the sales dude about one, he said "we don't have it" and left. And then I had to wait for another sales person for the alt I was thinking but didn't have time to ask....
And then at the cash sales dude 1 asked to be the "person that helped" (commission) and I said "fuck no".
I really needed the shit urgently and at the time Amazon Canada was still crap.
Hubert Figuière
in reply to Hubert Figuière • • •@stephanie the sales dude cried because I wasn't nice to him (he fucking left).
And just to clarify, store was ghost town so it's not like they were busy helping other customers.
But definitely I would have left otherwise (was leaving town permanently and that was for the road trip)