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As you may be aware, Apple is releasing macOS #Sequoia today. Every effort is being made to ensure Remote Incident Manager’s readiness for Sequoia as soon as possible. At the time of writing, we are hard at work addressing some challenges brought about by Sequoia. In particular, a new permissions condition currently strongly impacts the long-term viability of unattended sessions on Mac targets. The remote accessibility module on Mac targets has also been impacted. We are currently in talks with Apple support concerning these issues, and it is our hope to have a solution ready in due course. However, at this time, we strongly recommend remaining on macOS Sonoma if at all possible. We further recommend that you advise any Mac users you provide support/training to to hold off on updating to Sequoia as well. We will keep you apprised of further developments, and will give an all clear once Rim can be pronounced fit for use on Sequoia.
We apologize for any inconvenience, and we thank you for your understanding and continued support.
Receiving assistance through RIM itself is completely free, in fact, if all you plan to use RIM for is receiving help, you need not even register an account! Therefore, receiving help from an Aira agent incurs no extra cost to your Aira plan!
#accessibility
Soon, receiving computer assistance through Aira will be more accessible than ever!
Read the announcement from @AiraVI for more information:
aira.io/new-integration-free-r…
New Integration: Free Remote Incident Manager - Aira
Aira is announcing a new integration with Pneuma Solutions’ Remote Incident Manager. Use is free for Explorers when calling Aira, and can streamline online tasks.Hannah Griffin (Aira)
#acb24 #nfb24 #SightVillage24
RIM - Pneuma Solutions
At Pneuma Solutions we provide a seamless bridge between assistive technology and mission critical applications. Our line of products was built with stability…Pneuma Solutions
getrim.app/signup/rim
#Accessibility #Inclusivity
joinbits.org
#accessibility #inclusivity #BreakingBarriers #BITS
For the next 12 days, Everyone gets a chance to take #RemoteIncidentManager for a spin, absolutely free! Provide remote support to friends, family or anyone else via the world's only fully #accessible remote support program, absolutely free! Download your copy to your PC or Mac today, click the “Provide Help Now” button, register! Easy as one two three!
pneumasolutions.com/products/r…
download.pneumasolutions.com/r…
download.pneumasolutions.com/r…
RIM
At Pneuma Solutions we provide a seamless bridge between assistive technology and mission critical applications. Our line of products was built with stability, affordability, and security in mind to…Pneuma Solutions
pneumasolutions.com/rim-it-to-…
#RIMItToWinIt #accessibility #inclusiveDesign #promotion
RIM It to Win It!
Last week, our Remote Incident Manager hit a major milestone: cross-platform support! It was an exciting day for Mac OS users and support specialists across the board. But just how excited are you all?Pneuma Solutions
We would like to thank all of the people who helped beta test this version of RIM and make it the best cross-platform remote support package it can be!
pneumasolutions.com/remote-inc…
#accessibility #InclusiveDesign
Remote Incident Manager for Mac OS officially Released!
Never before has there been a remote access screen reader module for Mac OS. Never before has there been an all-round, fully accessible remote support package for Mac OS. And never before…Pneuma Solutions
Our latest beta of #remoteIncidentManager can reboot the Mac, then automatically reconnect the Mac once it's logged back in! Current users should receive the update automatically. But if you're new, go give RIM a try!
pneumasolutions.com/remote-inc…
#accessibility #inclusiveDesign #remoteSupport
Remote Incident Manager for Mac (public beta)
We would like to welcome you to the public beta for the Mac OS port of Remote Incident Manager (RIM) from Pneuma Solutions! Remote Incident Manager is the world's first cross-platform fully accessible…Pneuma Solutions
Go get yours today!
pneumasolutions.com/remote-inc…
#accessibility #inclusiveDesign
Remote Incident Manager for Mac (public beta)
We would like to welcome you to the public beta for the Mac OS port of Remote Incident Manager (RIM) from Pneuma Solutions! Remote Incident Manager is the world's first cross-platform fully accessible…Pneuma Solutions