Question about accessible remote tech support across platforms:
I was using RIM to help troubleshoot a Mac issue, me on Windows, target machine is Mac OS. One side of the internet connection was kinda patchy and latency of the speech feedback felt like 3 years per keypress.
We made a change that accidentally caused the target machine to lose all audio output. I killed VO, started remote access from the RIM menu, got prompted to get the accompanying NVDA add-on, and within a handful of seconds I had text from their Mac coming straight to my NVDA. Man, what a difference! It's honestly the first time I've done Windows to Mac remote support and felt like I could be productive here.
My questions are these:
1. How do I enable that setup without killing VoiceOver on the target? There are many scenarios where the target hearing what I'm doing is important, but I want to work without feeling like I'm swimming through a swamp. At the moment it seems like the remote access option disappears from my RIM menu when VO is running on the target.
2. Does anyone know of any efforts to get this sort of transmission from VO to NVDA happening as an add-on? Failing that, do I know any intrepid hackers who'd be interested in a session to sniff at traffic if I provide lab rats and potentially some sponsorship? It wouldn't need to have all the nice onboarding that RIM has or send audio (I'm aware that's difficult to do well from prior conversations).
reshared this
And with the iPads supporting audio interfaces such as the Zoom recorders, the iPad becomes a really portable podcasting studio for me. I played with this yesterday and will continue to familiarize myself with all the Ferrite concepts today, so that I can become as proficient with it as I am in REAPER on the Mac. And so far, I'm really impressed!
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