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Okay, I grudgingly bought a #Sonos system years ago because it was just convenient.
The latest update is terrible and breaks all local features - no library, no local services, all search goes to their servers. (Even though they explicitly stated ~2 months ago that v1 search would remain.)
Whatever their business model is it doesn't seem to include customers.
Now what do I replace it with?
Oh my, a 1.6 rating on the Google store and dropping. Seems I'm not the only very annoyed customer.
Did they not do any testing prior to rollout?
They had a great product and the only thing they had to do was not break it and the occasional refresh.
Seriously, #Sonos is a study in "How not to tech".
#enshittification, but to what end?
Normally there's at least a business case.
Attention mainstream tech press, blind #Sonos users would appreciate it if you could report on the effect that the latest app update has had on their ability to use the products they have already purchased. The blog post linked below has a detailed description of what has happened. @9to5Mac, @appleinsider, @macrumors, @TechCrunch, @theverge, @Techmeme https://tweesecake.social/@JonathanMosen/112407087894249947
It has been a difficult couple of days for Sonos users. Now that the inaccessible app is out, I've reworked, and substantially updated, my blog post. I'll continue to add to it if I receive word of further media releases or coverage.
I think Sonos now owes us two thinks, an urgent repair of the app, and a public apology to repair trust. https://mosen.org/sonos2024/It appears Sonos is about to become less useable by screen reader users. The CEO should stop it now, but here’s how to protect your investment if he doesn’t
What is Sonos? Sonos develop a series of high-quality smart speakers. They are known for their ability to stay in sync throughout your home when the speakers are grouped. Sonos speakers come in a r…Mosen At Large
Imagináis gastar una pasta gansa en unos altavoces y que por una decisión de la empresa la aplicación para gestionarlos se vuelva inaccesible? Esto les ha ocurrido a todos los clientes ciegos de Sonos.
I encourage everyone to comment on this New #Sonos App and #Accessibility https://en.community.sonos.com/controllers-and-music-services-228995/new-sonos-app-and-accessibility-6892068
New Sonos App and Accessibility
At Sonos, we take accessibility seriously and aim to build listening experiences that everyone can enjoy.Keith N (en.community.sonos.com)
@nick #Sonos has replaced its app not because they truly think the app is better. But because they can replace specialised Android, iOS, Windows, and macOS teams with one generic team who know how to use cross-platform tools.
It goes beyond that, though. Look at the ideas behind the new home screen, which essentially can be described as: "put what you want on it". Is that primarily a user-facing improvement? No.
Rather, it's a reason to not rely on designers who can carefully think through information architecture, viewport sizes, user flows, and the best ways to present information. Make it the user's problem so that they can fire the people whose responsibility it used to be, or move them to another team where they won't be able to do their best work and will eventually quit and not be replaced.
This update goes way beyond #accessibility. It's a fundamental shift in how they do business, and it will be shit for everyone. That, more than the lack of #VoiceOver support, is what will probably cause me to move away from their ecosystem.
Sonos App Redesign AMA
Hey everyone! We have some exciting news to share with you all.Today is when the new app update with the new design is released, and will be rolled out to all of you during the next few days.en.community.sonos.com
Neue groß angekündigte #Sonos App ist da und sie ist ein Paradebeispiel an #enshittification
Meine lokal angelegten Icecast/HLS-Streams sind in der App nicht mehr zugreifbar (altes TuneIn-Plugin in dem die konfigurierbar waren ist weg). 🤡
Das neue TuneIn-Radiostreaming-Plugin verlangt einen Cloud-Account bei Tunein.
Ich kann auf meine über Navidrome/Bonob angeschlossenen lokalen Musikserver nicht mehr zugreifen. 🤡
If you were wondering whether the new #Sonos app is as bad with #VoiceOver as people said, I can confirm that it is.
The first element that receives focus has no #accessible role or name, i.e. VoiceOver doesn't announce anything for it. The screen is split up into sections, like "Recently Played", "Your Services", and "Sonos Favourites", but none of these have headings. And, as previously noted, explore by touch doesn't work; VO seems to just see that blank element I mentioned as being stretched across the entire screen.
As a result of all this, the "Search" button requires 32 swipes from the top of the screen to reach, at least with my setup. If you have more services and/or more favourites, that number of swipes will be higher. #accessibility
Sonos is considered a recommended speaker brand in the blind community.
Both because many blind people are audiophiles, and because their app is screen reader accessible.
However, Sonos is about to release a new version of their app and at the moment it looks like it will be practically unusable for the blind.
Screen reader users that will not prevent their devices from updating will lose access to the expensive hardware they have purchased.
#accessibility #blind #sonos #IOS #android
It appears Sonos is about to become less useable by screen reader users. The CEO should stop it now, but here’s how to protect your investment if he doesn’t
What is Sonos? Sonos develop a series of high-quality smart speakers. They are known for their ability to stay in sync throughout your home when the speakers are grouped. Sonos speakers come in a r…Mosen At Large