Back to the Czech Republic we go, where remote assistance of blind and partially sighted people was in operation years before AIRA was founded.
The navigational center of the Czech Union of the Blind assists their customers in many ways:
- by delivering help through the user's smartphone's camera via Skype;
- by looking up information on public transport routes and general information on places of interest;
- best of all: by researching routes that the user would like to take bearing in mind everything that is of importance when travelling independently with a white cane or/and a guide dog, including possible hazards or characteristic waypoints and landmarks.
It comes as no surprise that the service is available throughout the entire country. Pricewise, it works in two models: it is possible to buy packages of single uses of the service starting at less than six dollars for ten single uses; or a periodic subscribtion starting at around 13 dollars for three months.
https://www.portal-pelion.cz/aplikace-a-sluzby-vyuzitelne-pri-sebeobsluze-a-samostatnem-pohybu-zrakove-postizenych/
#Accessibility #Blind #AdventCalendar #CzechRepublic #Mobility #PublicTransport

Staying in the spirit of ticket machines accessibility, France is doing it right, at least in the city of Metz, not sure about other places.
Have a recording of a ticket machine that speaks three languages: French, English and German. Upon pressing a dedicated button above the card read we activate the speech component. Everything that is displayed on screen is read back to us. On starting, the machine greets us in the language of our choice, tells us to insert our travel pass if we have one and reads the minimum and maximum amounts for card and cash payments. The upper part of the touchscreen acts as a navi pad with the left corner taking us to the previous option and the right one to the next. In the lower part, the left corner is "Cancel", while the right is "Confirm". This way we can choose our desired ticket, the preferred payment method and complete our transaction.
The recording is a montage of different clips from the machine indicating a chosen ticket in English, through its welcome message in French and German with the latter going through some ticket options, coming back to the full welcome message in English. The recording is peppered with occasional Polish from me as it was originally recorded for our Polish podcast. It was taken using the built-in mikes of my Motorola One smartphone. Now that I listen back, it sounds kinda condensed.
#Accessibility #Blind #AdventCalendar #France #Metz #PublicTransport #Audio #recording #FieldRecording

Today's is more of a handy implementation rather than best practice example per se. Still, I haven't seen it anywhere else and I find it a socially mindful design.
You know the talking info boards at public transport stops, right? The ones that you press a button on and it reads the next few lines that will depart even when all you really need is the next one? I'm pleased to tell you that Luxembourg is doing it differently:
The spoken information is given only as long as you hold down the button that activates it so it is a kind of walkie-talkie that does the talkie part instead of you. This way, you can hold it down, listen to the next train or two arriving then release the button and be done with it. Not a perfect design as it excludes those with limited dexterity but it is a start.
Sadly, the information is given only in French which goes to show that accessibility should also include those who can't speak the country's language. This is in Luxembourg which boasts three official ones so most of the native population has grown multilingual from the start. Unfortunately, I have seen these info boards only at some train stations in the Luxembourg city - would be amazing to see the availability expand.
Again, no links and also sadly no recordings so have some more interesting facts instead:
1. Luxembourg is the first European country to make the public transport completely free of charge to everyone. Bear this in mind if you ever come to visit.
2. The city of Luxembourg has been awarded the European Commission's Accessible City Award of 2021.
#Accessibility #Blind #Adventcalendar #Luxembourg #PublicTransport

Back in 2018 I spent a month in Brussels. It was the first time I lived in a capital city so it was quite a stressful experience: not much time, a couple of routes to learn, pretty loud and congested streets and trash bags put directly on the pavements - an easy target to hit with a white cane. I enjoyed it though and one takeaway I've got is how easy to read the tactile plans at the Brussels central station are.
Normally, I have difficulties relating what I touch on a tactile plan of a building to the real world. That station made a heavily simplified version of the experience by placing a pole at each crossroad of the tactile floor marking, with a simplified tactile plan at the top telling you where each of the forks of the floorline would take you. It looked a lot like the four navigation keys and the confirmation key on a classic mobile. Each of the arrows ended with a Braille description of the destination in both French and Dutch. This was a great help.
Also QDos to the sound designers who created the jingle for the Brussels public transport company. It's a pretty dancey beat of five notes played on a synthesizer which would make a nice text tone. Find it at the end of the company's promo video below:
https://www.youtube.com/watch?v=kmNBW0jdmso
#Accessibility #Blind #AdventCalendar #Belgium #PublicTransport

For almost one year and a half I had the pleasure of living in Innsbruck, the charming Austrian city which is the capital of the Alpine region of Tirol which is very popular with tourists. While my stay there was heavily marked by the Covid situation, lockdowns and a really difficult start to building a stable social life, it presented me with some highlights of interest to us so here are they:
- A tiny version of the Czech remotes system, at that time capable of triggering the audible traffic lights, currently also the talking public transport info boards;
- an exceptional training of the public transport drivers who always stopped the bus right in front of you as long as you stood at the designated, tactile spot; opened the door and told you the bus/tram line they were driving;
- a tactile line going across what seemed to be all of the city's market square which made for a nice walk through the city center;
- the general feeling of safety that encouraged me to take long walks and explore the city by myself;
- the amazing community around my former workplace, Freirad, the social, community-driven radio station that focused on giving voice to those who wouldn't find it in the mainstream media. This meant tons of content from marginalized groups, a wealth of diverse cultural, music and linguistic spectrum and plenty of social initiatives on air. Of course, blind and partially sighted radio hosts were more than welcome and I was happy to be a part of this journey, organizing workshops for prospective hosts with visual impairments, including a really fun group of kids and spreading the word about the importance of accessibility which was always well-received. My former show on Freirad aired for the last time today so it's a bit of a chapter closing.
#Accessibility #Blind #Austria #BuildEnvironment #PublicTransport #Radio #AdventCalendar