With Trump reportedly planning to end the IRS Direct File program, there's no better time to remember how TurboTax owner Intuit spent two decades fighting to prevent Americans from filing their taxes online for free.
(Published 2019)
propublica.org/article/inside-…
Inside TurboTax’s 20-Year Fight to Stop Americans From Filing Their Taxes for Free
Using lobbying, the revolving door and “dark pattern” customer tricks, Intuit fended off the government’s attempts to make tax filing free and easy, and created its multi-billion-dollar franchise.ProPublica